As in the regular assessment, the local coordinator helps to implement the assessment agenda. The only difference is that, in contrast to the face-to-face assessment, the interviewees and process owners present their content online via the Internet. This means that there is no small talk during the breaks between the interviews and thus no lightening of the atmosphere. It is difficult to release the tension. Nevertheless, an online assessment should also deliver a high-quality result in the evaluation of strengths and potential. A good interview climate plays a decisive role in this. To ensure that this is also good and effective online, the following measures have proven effective at Knüvener Mackert: